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ACTMOVE
FAQS
Orders & Delivery
How long does delivery take?
Delivery within the UK usually takes 2–4 business days with standard shipping, or 1–2 business days with express options. Next-day and weekend delivery are available via DPD UK for orders placed before 12pm.
Which couriers do you use?
We ship with trusted UK carriers: Evri, DPD UK and Yodel.
How can I track my order?
Once your order has been dispatched, you’ll receive an email with your tracking number and a link to follow your parcel’s journey.
Do you ship internationally?
Not at the moment. We currently ship within the United Kingdom only, but we’re working on expanding soon.
Products & Sizing
How do I choose the right size?
Please refer to our Size Guide available on each product page. If you’re unsure, feel free to contact us at info@actmovefitwear.com.
Are your products true to size?
Yes, our pieces are designed to fit true to size with a sculpted, supportive fit. If you're between sizes, we recommend sizing up for comfort.
Will you restock sold-out items?
We restock selected items based on demand. Follow us on Instagram or subscribe to our newsletter for restock alerts.
Returns & Exchanges
Can I return or exchange an item?
Yes, we accept returns and exchanges within 14 days of receiving your order. Items must be unworn, unwashed, and in original condition. Read our full Returns Policy for more details.
How do I make a return?
Please email info@actmovefitwear.com with your order number and reason for return. We’ll guide you through the process.
Are returns free?
Currently, return shipping costs are the responsibility of the customer, unless the item is faulty or incorrect.
Payments & Checkout
What payment methods do you accept?
We accept most major payment methods including Visa, Mastercard, American Express, Apple Pay, Google Pay, PayPal, and Shopify Payments.
Can I pay in instalments?
Yes! Some of our payment providers (like Klarna or Clearpay) offer instalment options at checkout, when available.
Is it safe to shop on your website?
Absolutely. Our website uses secure encryption and trusted payment gateways to protect your data.